How Businesses Are Using Technology to Improve Customer Service
Service greatly affects how likely a consumer is to be a repeat customer. This has been apparent even before digital technology took over our lives....
Salesforce for Customer Service: Delivering Exceptional Support
In the world of modern business, providing exceptional customer service is a paramount goal. It's not just about addressing customer issues; it's about creating experiences...
Could E-Coaching surpass E-Learning in the future of Staff Learning?
E-learning has been around for ages - so what's so different about an e-coaching system? E-coaching seeks to bridge the gap between one on one...
Rewards4 and SecuTix work with Everton FC to reward their loyal fans
Everton Football Club has launched a fan rewards and loyalty programme in conjunction with Rewards4Football, operated by the UK’s market-leader for sports-based rewards platforms, Rewards4....